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WILSON, R., HUBERT, J., 2002.
Resurfacing the care in nursing by telephone: lessons
learned from ambulatory oncology. Nursing outlook,
50 (4), 160-164.
The authors argue that the widespread understanding
of nursing by telephone as a form of triage has
led to an underestimation and undervaluing of the
nurse's role as caregiver and decision-maker. They
propose the term 'telephone mediated care' be used
instead. This article challenges nurses involved
in ehealth to ensure that the values of nursing
are entrenched into the way ehealth services operate |
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